Help & FAQ
Find answers to common questions about Examer AI
Examer AI is India's #1 AI-powered board exam preparation app. It helps students prepare for CBSE, Bihar Board, and other state board exams using AI-predicted VVI questions, adaptive quizzes, camera doubt solving, 5-minute revision, and chapter weightage analysis. Available in Hindi, Hinglish, and English.
Examer AI is available for free on the Google Play Store. Search for "Examer AI" or click the download button on our website. iOS version is coming soon.
After installing Examer AI: 1) Open the app and create an account using your email or Google Sign-In. 2) Select your board (CBSE / Bihar Board). 3) Choose your class (9th, 10th, 11th, or 12th). 4) Select your subjects. That's it! You're ready to start using all features.
Currently, Examer AI supports CBSE and Bihar Board (BSEB) for classes 9th to 12th. We are actively working on adding ICSE, UP Board, MP Board, Delhi Board, and more state boards. You can request your board from within the app.
Yes! Examer AI offers a generous free plan that includes Chapter Weightage Analysis, limited VVI Predictions, 5 quizzes per day, and PYQ paper access. The Pro plan (₹99/month or ₹799/year) unlocks unlimited predictions, quizzes, Camera Doubt Scanner, and priority AI speed.
Chapter Weightage Analysis shows you exactly how many marks each chapter has carried in the last 10+ years of board exams. It uses PYQ data to calculate mark distribution, helping you focus on high-weightage chapters first. Available for all supported subjects.
Our AI analyzes 10+ years of previous year question papers to identify patterns, recurring topics, and frequently tested concepts. It then generates a list of "Very Very Important" questions that are most likely to appear in your upcoming exam. The predictions are chapter-wise and board-specific.
No. VVI predictions are based on AI analysis of historical patterns and are meant as a study guide. They identify the most likely topics and questions but cannot guarantee what will appear in actual exams. We recommend using VVI predictions alongside your regular study material, not as a substitute.
Open the Camera Doubt Scanner feature, take a clear photo of any printed or handwritten question. Our AI will extract the text, understand the question, and generate a detailed step-by-step solution within seconds. Works for Math, Science, and other subjects. Available in Pro plan.
The Adaptive AI Quiz generates questions that automatically adjust in difficulty based on your performance. If you answer correctly, questions get harder. If you struggle, they get easier. It also tracks your "IQ Score" to show your progress and identifies weak topics for focused preparation.
Quick Revision generates concise, AI-powered bullet-point notes for any chapter. It summarizes the key concepts, formulas, definitions, and important facts you need to know — all readable in 5 minutes. Perfect for last-minute revision before exams.
All AI features (VVI predictions, quizzes, doubt solving, revision notes) are available in Hindi, Hinglish (mix of Hindi + English), and English. You can switch your preferred language from Settings at any time.
Free Plan: Chapter Weightage, limited VVI Predictions, 5 quizzes/day, PYQ papers, basic dashboard.
Pro Plan (₹99/month or ₹799/year): Everything in Free + Unlimited VVI Predictions, Unlimited Quizzes, Camera Doubt Scanner, Unlimited AI queries, Priority AI Speed, Advanced Analytics.
Go to Settings → Subscription → Upgrade to Pro. Choose monthly (₹99) or yearly (₹799) plan. Payment is processed securely through Razorpay. Your Pro features activate instantly after payment.
Go to Settings → Subscription → Cancel Subscription. Your Pro access will continue until the end of your current billing period. After cancellation, your account will revert to the Free plan. No partial refunds for remaining subscription days.
Refunds follow Google Play Store's refund policies. If you experience billing issues or accidental charges, contact us at examerai26@gmail.com within 7 days of the transaction. We'll review and process eligible refund requests promptly.
Go to Settings → Account → Delete Account. This will permanently delete your account and all associated data within 30 days. You can also request deletion by emailing examerai26@gmail.com with the subject line "Account Deletion Request."
Yes. We take data security seriously. All data is encrypted in transit (TLS/SSL), stored securely on Supabase cloud infrastructure with Row Level Security, and we never sell your personal data to third parties. Camera images are processed in real-time and not stored permanently. Read our full Privacy Policy for details.
We do not sell, rent, or trade your personal data. We share data only with essential service providers: Supabase (database), OpenAI (AI processing), Razorpay (payments), and Firebase (analytics). These services are used solely to operate the app. See our Privacy Policy for full details.
Yes! Go to Settings → Academic Profile to change your board, class, or subjects at any time. Your quiz history and progress will be preserved.
Try these steps:
- Check your internet connection — Examer AI requires active internet.
- Update the app to the latest version from Google Play Store.
- Clear the app cache: Settings → Apps → Examer AI → Clear Cache.
- Restart your phone and try again.
- If the issue persists, email us at examerai26@gmail.com with your device model and Android version.
Examer AI requires an internet connection for AI-powered features (VVI predictions, quizzes, doubt solving, revision). Chapter Weightage data and your history/progress are cached locally for basic offline viewing, but generating new AI content requires internet.
Examer AI requires Android 6.0 (Marshmallow) or higher. For the best experience, we recommend Android 10 or higher with at least 2GB RAM.
Camera permission is optional and only used for the Camera Doubt Scanner feature. It allows you to photograph a question to get an instant AI solution. Camera images are processed in real-time and are not stored on our servers. You can use all other features without granting camera access.
Examer AI requires approximately 40-60 MB of storage space. Additional cached data (quiz history, revision notes) may use 10-20 MB over time. You can clear the cache from Settings → Storage → Clear Cache if needed.
Still Need Help?
Our support team typically responds within 24 hours.
📧 Email Supportexamerai26@gmail.com